Before you can do anything on the system you need to create an account. In order to do this you will need an email address.

This should be your own personal email address and will be used to notify you when you have new messages or actions.

1. Click
2. Enter your details
3. Click  if you wish to see your password as you enter it
4. Click
5. You will be sent an email containing a link to confirm your email address. You will not be able to complete your application until you have performed this step.

How to create an email address

Check out our guide on how to create an email address if you don't already have one.

I haven't received an email

The email should be delivered in a few minutes but if you don’t receive it, please check your Spam/Junk folder.

The email will be entitled ‘Confirm your email address’ and come from housing@b-with-us.co.uk.

If you move the email into your Inbox all future emails should appear there automatically.

I still can't find my email

If you cannot find your confirmation email in your Inbox or in your Spam/Junk folder then please follow these steps:

• • Send an email to housing@b-with-us.co.uk with a title of 'Safe sender'
  • The email contents can be left blank
  • Click Forgotten your account details
  • Enter your email address and request a password reset

A new email will be sent to you that will allow you to confirm your email address and reset your password.

The application form is divided into several sections that need to be filled in:

• My profile – details about the main applicant
• My family – details about other people in the household
• My addresses – details of your previous addresses
• My Housing register application – extra information needed for your housing application

A purple banner will appear on your "My account" page to show where you are in the application process and which section needs to be completed next.

As you complete your application the details are saved automatically as you move between pages. If you cannot complete all of the application in one go, you can to log back in at a later date and carry on from where you left off.

At the end of each section you need to click  before you can move onto the next section.

Once you have completed all sections of the application form a summary will be displayed on your "My account" page.

The application will automatically be sent to the back office team for processing.

As part of the application, you might need to provide extra documents to support your Housing register application. These will be requested through "Actions" created on your account.

Reead more about how to complete actions here.

Any messages sent to you will be available on your "My account" page.

You’ll get an email notification every time you receive a new message. This email will also include details of any actions you still need to complete on your account.

Unread messages will be clearly shown with the number of unread messages in a red circle. They can be accessed by clicking on the "Unread messages" tile or the "Messages" button at the top of the page.

As part of the application process, you may be asked to complete certain actions, such as providing documents to support your application.

Any actions you still need to complete will be clearly shown and can be accessed by clicking on the "Pending actions" tile or the "Actions" button at the top of the page.

If the action requires you to provide supporting documentation then there will be an option to upload a file.

If you use a mobile device with a camera then the  button will allow you to take a picture of any documents that need to be uploaded.

Once the action is completed it will automatically be passed to our team for review.

You won't be able to bid on properties until your Housing register application is approved and active.

When you log in, your "My account" page will show how many suitable properties you can bid on. You can view them by clicking on the "Suitable properties" tile or the "Properties" button at the top of the page.

Before placing a bid on any suitable property, you'll be able to see how many people have already bid and your position on the shortlist if you place a bid. 

When you apply, you'll be told how many bids you have left and any important information you need to know about the property.

If you want, you can mark one property as your 'Preferred Property'. This doesn’t give you extra priority, but it helps staff know which property you prefer if you're near the top of several shortlists.

Your position on the shortlist can change as more people place or withdraw bids. You can check your current position at any time by going to your "My account" page and clicking on the "My bids" tile.

Withdrawing a bid

You can withdraw a bid on a property that's currently advertised at any time and place it on another property.

Unsuitable properties

Some properties might not be suitable for you based on your situation or needs, and you won't be able to bid on them. If you still want to see them, you can change the filter at the top of the page to show all properties.

If you are not suitable for a property then you can find out why by clicking/hovering over the "WHY?" button.

You can view details of properties that were advertised before, along with information about the successful bidder.

Just click the "Previous properties" button on the Home page or the "View previous properties" link at the top of the Properties page.

Properties that were advertised most recently are shown by default. If you'd like to see older properties, just expand the filters and choose the month you want to view.

The number of people who have applied for each property is shown, along with the priority and the "effective date" of the successful applicant.